Terms and conditions

European Audiohire

Last updated: 2022-12-29

Rental conditions:

European Audiohire Rental conditions The conditions below apply unless otherwise agreed in writing between European Audiohire and the customer.    
 

Equipment and price:     

 Which equipment and applicable prices can be seen from the forwarded offer or order confirmation from European Audiohire. Consumables are invoiced after rent on a separate invoice. All prices are subject to VAT and, if applicable, taxes and fees that may be imposed on European Audiohire in connection with the rental.     
 

Collection and delivery of equipment:     

 Unless otherwise agreed, equipment is picked up and delivered at    
 



 

European Audiohire Bådehavnsgade 2B 2450 Copenhagen SW CVR: 39338165    
 

European Audiohire Grønrisvej 12C 2450 Copenhagen SW CVR: 31595630    
 

 



 

Rental equipment is usually picked up at 09.00 and returned the day after the last rental day at 08.30.     
 

European Audiohire may require to see photo identification upon collection. If equipment has to be sent to the customer, this is done at the customer's expense and risk, even if European Audiohire provides the transport.     
 

The customer himself arranges for the preparation of the carnet if the equipment is to be used in other countries. European Audiohire can help with the preparation of the carnet at the customer's expense.    
 

Rental period:     

 The rental period is valid as shown in the order confirmation. The customer can, before the end of the rental period, ask European Audiohire about an extension of the rental period. European Audiohire will comply with requests for extensions unless already booked elsewhere.   
 

Payment of rent:     

 Payment of rent is valid as shown in the order confirmation. If equipment is not returned as agreed, the customer will pay for additional rent and also for any coverage of costs it may have for European Audiohire in connection with other rentals. In some cases, European Audiohire may require a deposit before the rental begins. Unless otherwise agreed, the rent for the entire rental period is paid in advance, at the latest at the same time as the customer collects the equipment. In case of late payment, interest is charged at 1.5% per started month. ATTENTION: If the memory card is not returned no later than 7 days after the rental, the full purchase price for the card will be invoiced.    
 

Cancellation:     

 For short term rentals less than a week, the customer does not have to pay rent if cancelled within 72 hours before the start of the rental period. Between 72 and 24 hours before the start of the rental period, 50% of the rental price is paid for the entire rental period. If canceled less than 24 hours before the start of the rental period, the full rental price is paid for the entire rental period.    
 

For longer rentals of more than one week:     

 Between 30 days and 7 days, 50% of the rental price is paid for the entire rental period. In case of cancellation between 1 week and 72 hours before the start of the rental period, 75% of the rental price is paid for the entire rental period. If cancelled less than 72 hours before the start of the rental period, the full rental price of the equipment is paid for the entire rental period. European Audiohire will be helpful in getting equipment rented out to the other party and thereby reducing compensation amounts. Regardless of when the cancellation takes place, the customer must cover any external costs that European Audiohire has undertaken in connection with the canceled order and which cannot be cancelled, for example costs for transport and hiring of equipment, premises, cars, personnel and the like from third parties.    
 

Use of the equipment:    
 
 The customer is responsible for ensuring that the equipment is used correctly in accordance with regulations. It is the customer's responsibility to rent the equipment that fits the task and that the equipment is compatible with the customer's other equipment. The equipment must not be used in extreme situations, and must not be exposed to extreme impact of water, salt, cold, heat, etc. The customer is not allowed to service, disassemble or otherwise try to repair equipment, this must be done in agreement with or by European Audiohire.    
 

Supplied equipment:     

 The equipment is reviewed by European Audiohire before delivery. The customer is welcome to review the equipment together with European Audiohire before starting up with European Audiohire. Upon receiving the equipment, the customer must thoroughly review this, and immediately inform European Audiohire of any visible defects in the equipment. If the customer does not inform European Audiohire of visible defects immediately upon receiving the equipment, the equipment is considered approved by the customer. If the equipment is found to be defect, European Audiohire will, at its own discretion, either replace the equipment with similar equipment (not necessarily the same type and year) or credit the customer's rent. The equipment must be returned to European Audiohire cleaned and in the same condition as it was delivered. The customer must pay full rent for the equipment until the equipment is returned in the same condition as when it was delivered, and there has been a total return of all the rented equipment, incl. cables, manuals, packaging etc. or until the equipment is reported missing and new equipment is acquired. If equipment is not returned in proper and cleaned condition, the customer will be billed on an hourly basis for this.    
 

Risk:     

 The customer is responsible for the equipment from delivery until the equipment is returned to European Audiohire. The risk also includes accidental damage or destruction of the equipment and theft of the equipment. If equipment is damaged or lost, the customer must inform European Audiohire immediately. Damaged equipment must be returned to European Audiohire for an assessment of whether to repair the equipment or whether to attempt to procure replacement equipment. In the event of theft, the customer must complete and file a police report. If the equipment is damaged or lost, the customer must pay full rent until the equipment is repaired or new equipment is purchased at the customer's expense.    
 

Replaced equipment:     

 In the event of theft or damage to equipment, European Audiohire will, if the customer wishes, attempt to procure replacement equipment. If replacement equipment is procured, the customer must, unless otherwise agreed, pay rent for both the rented equipment and the replaced equipment.    
 

Responsibility:     

 European Audiohire is not responsible for losses resulting from late delivery, incorrect installation, damage to or defects in the rented equipment. European Audiohire is not responsible for damage to real estate or movable property caused by the rented equipment, including damage to films or other equipment. European Audiohire is not responsible for personal injury when using rented equipment. European Audiohire is not responsible for loss of data, operating loss, profit loss, lost earnings, production loss or other direct and indirect loss, including loss of production days. European Audiohire's liability can in any case not exceed an amount corresponding to the agreed rental price of the equipment.    
 

Insurance:     

 European Audiohire has insurance that basically covers damage to the equipment and theft of the equipment. The insurance conditions can be handed over to the customer if desired. To cover the cost of insurance, the customer is charged, in addition to the rental price, an amount as follows: a) When renting for use in Denmark: 8% of the rental price. b) When renting for use in the EU: 10% of the rental price. When using the equipment outside the EU, the price of insurance is agreed in each individual case based on a quote from an insurance company. Excess on the insurance is paid by the customer and currently amounts to 10% of the value of the equipment, however minimum DKK 10,000. Under special circumstances, including theft from, for example, a car that is not under supervision, the insurance does not cover it. Regardless of whether the customer has paid for insurance of the equipment, the customer must pay compensation to European Audiohire to the extent that European Audiohire's insurance company may refuse to compensate for any resulting damage. In the case where it is agreed that the customer insures the equipment, European Audiohire has the right to demand to see a copy of the insurance policy as well as documentation that the insurance is in force. The insurance must ensure that compensation is paid to European Audiohire. Any dispute between European Audiohire and the customer regarding the rented equipment must be settled according to Danish law with Copenhagen City Court as the venue.

VAT: DK31596530/DK34740429

Rentals & bookings

+45 31 111 699 hire@europeanaudiohire.com

Based in Denmark - Deliver to the entire EU

© European Audiohire 2022